The Commission on Human Relations (CCHR) is charged with enforcing the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred, and uses its enforcement powers to punish acts of discrimination.

New Accessibility Regulations go into effect January 1, 2017

The Chicago Human Rights Ordinance requires that Chicago businesses ensure that their facilities, products and services are available to individuals with disabilities. On January 1, 2017, new disability rights regulations passed by the Chicago Commission on Human Relations go into effect. These regulations specify what Chicago businesses must do in order to make their goods and services accessible to people with disabilities. For more information on these new regulations, click on the link below:

Disability Rights Regulations FAQ Sheet

Disability Regulations - Effective 1/1/2017


Harassment in Public Accommodations

As the holiday season is in full swing, and as stores and other businesses enjoy an uptick in customer activity, it is important to keep in mind that it is the affirmative duty of all businesses to keep their facilities free of harassment on the basis of membership in a "protected class," such as race, gender, disability, and religion. Businesses have an obligation to maintain an environment free from harassment, including slurs and other verbal or physical conduct relating to an individual's membership in a protected class.

Harassment in Public Accommodations Information


 The CCHR Accepts Email Filings

The Commission accepts filing of complaints and other documents by e-mail.  For more information, click the following link.

Email Service and Filing Regulations


You Can Submit a Service Request to the CCHR Online

Simply click on the following link and select Discrimination/Hate Crimes Assistance under the Service Type drop-box menu:

Human Relations Service Requests

Department Main Office

Commission on Human Relations

Department Facts

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